Last updated: 25 September 2025

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This Privacy Policy explains how Happy Mat Yoga (“the Studio”, “I”, “me”, “my”) collects, uses, discloses, and protects your personal information when you visit www.happymatyoga.co.uk, make a booking, subscribe to a newsletter, or contact me.

If you have questions, contact: Lisa Cox, Owner – lisa@happymatyoga.co.uk – Postal Address: Unit 2/3 157 Jockey Road. Sutton Coldfield. Birmingham b73 5 pl

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1) Who is the data controller?

The data controller is Happy Mat Yoga, based in Sutton Coldfield, Birmingham, UK.
Email: lisa@happymatyoga.co.uk
 

2) What information do I collect?

I collect only what is needed to run classes, workshops, and retreats safely and effectively.

• Identity & contact details: name, email address, phone number.

• Booking information: classes/workshops/retreats booked, dates, payment status.

• Payment details: processed by third-party providers (e.g., [Stripe/PayPal/Booking platform]). I do not store full card numbers.

• Health & accessibility notes (optional): any information you choose to share that helps me adapt sessions for you (e.g., injuries, preferences).

• Communications: emails, DMs, or messages sent via forms.

• Marketing preferences: newsletter opt-in/opt-out.

• Website usage: cookies, IP address, device information, pages visited (e.g., via Google Analytics 4). See Cookies section below.

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3) How do I collect your information?

• Directly from you when you register, book a class, subscribe to the newsletter, complete a form, or contact me.

• Automatically via cookies and similar technologies when you visit the website.

• From third parties where you initiate the action (e.g., booking platform, secure payment processor, email marketing tool).

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4) Why do I use your information? (Lawful bases)

I rely on the following lawful bases under UK GDPR:

• Contract: to take bookings, provide classes, workshops, or retreats, and manage your account.

• Legitimate interests: to run and improve the website and services, prevent fraud, and keep basic contact records. I balance these interests against your rights.

• Consent: for sending newsletters/marketing emails and non-essential cookies. You can withdraw consent at any time.

• Legal obligation: to keep records required by tax or accounting law.

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5) How do I use your information?

• Manage bookings and attendance, send confirmations and reminders.

• Respond to enquiries and provide customer support.

• Send newsletters and updates if you have opted in.

• Improve the website and services (analytics, troubleshooting).

• Keep necessary records for accounting and legal compliance.

I do not sell your personal information.

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6) Sharing your information

I share data only with trusted service providers as needed to run the Studio:

• Booking & payments: Wix

• Email/newsletters: Wix

• Website & analytics: Google Analytics 4, Wix

These providers process data on my behalf under appropriate safeguards. I require them to protect your information and use it only for my instructions and applicable law.

I may also share data where required by law, to protect my rights, or in relation to legal claims.

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7) International transfers

Some providers may store data outside the UK. When that happens, I rely on UK adequacy regulations, standard contractual clauses, or other lawful safeguards to protect your information.

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8) Data retention

I keep your information only as long as necessary for the purposes described above:

• Booking and attendance records: typically up to 6 years (accounting/tax).

• Newsletter data: until you unsubscribe or I remove inactive contacts.

• Health notes (if provided): retained only as long as needed to support your participation; you can ask me to update or delete them.

• Website analytics: retained according to the provider’s standard settings.

When no longer needed, information is deleted or anonymised.

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9) Your rights

Under UK data protection law, you have the right to:

• Access your personal information.

• Rectify inaccurate or incomplete information.

• Erase your data (where applicable).

• Restrict or object to processing (including direct marketing).

• Data portability (receive your data in a common format, where applicable).

• Withdraw consent at any time (this won’t affect processing carried out before withdrawal).

• Complain to the Information Commissioner’s Office (ICO): ico.org.uk

To exercise your rights, email lisa@happymatyoga.co.uk. I may need to verify your identity before acting on a request.

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10) Children

Classes and workshops are primarily for adults. If you book for a minor, a parent/guardian must provide consent for any personal data shared. I do not knowingly collect children’s data without parental consent.

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11) Safety & special category data

You may choose to share health information so I can adapt sessions safely. I only use such information with your consent and solely for that purpose. You can update or withdraw this information at any time; however, doing so may limit my ability to tailor sessions to your needs.

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12) Security

I take appropriate technical and organisational measures to protect your personal information, including secure connections (HTTPS), access controls, and limiting data to what is necessary. No method is 100% secure, but I work to keep your data safe.

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13) Cookies & similar technologies

Cookies help the site work and allow me to understand how it’s used.

• Strictly necessary (essential for site operation).

• Performance/Analytics (e.g., Google Analytics 4) – used with consent to understand visits and improve the site.

• Marketing (only if enabled) – to measure newsletter or social traffic.

On your first visit, a cookie banner will ask for your preferences. You can change or withdraw consent at any time via the [Cookie Settings] link. You can also block cookies in your browser, but some features may not work.

Analytics used: Google Analytics 4 (IP anonymisation enabled where possible).
More on Google’s privacy: https://policies.google.com/privacy

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14) Third-party links

The website may link to other sites (e.g., retreat venues, partner pages). I am not responsible for their content or privacy practices. Please check their policies.

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15) Changes to this policy

I may update this policy to reflect service, legal, or operational changes. The “Last updated” date shows the latest version. Significant changes will be highlighted on the website or by email if appropriate.

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16) Contact

Questions, concerns, or requests about your data:

Happy Mat Yoga
Email: lisa@happymatyoga.co.uk
Postal: Unit 2/3 157 Jockey Road. Sutton Coldfield. Birmingham b73 5 pl